FAQS

 Tel: 917-268-0563
E-Mail: support@galvatronflashlights.com

 1411 Broadway New York City New York, 10018

 Free Shipping
on all orders over $99!

 Our support team works 24/7 all around the clock

General Questions

Where is my order?

You will receive an email with your tracking link when the order has left the warehouse. Please check your SPAM folder and if you have not received the email, please contact support@galvatronflashlights.com and they can assist you.

How much is shipping?

Shipping rates are displayed at checkout before you place your order. You'll be provided with numerous options for your choice of preference.

What is the return policy?

We have a risk free 30 Day Money Back Guarantee. We will refund 100% of ALL your money if you are not happy with your Galvatron product. Simply contact us, yes it's that easy.

Who uses these flashlights?

We have sold these to individuals in all branches of the military, firefighters, police officers, auto-shop employees, maintenance workers, home owners, dog walkers, hunters, gun enthusiasts and many more!

How many Lumens?

M60 - has up to 1500 Lumens and features a US made Cree LED XM-L2 LED technology that generates 20 percent more maximum output than the standard XML T6 and has a LAMP lifespan of up to 100,000 hours.

M16 - has up to 1200 Lumens CREE XPE HI LED up to with a LAMP lifespan of 50,000 hours. It is an incredible all-around flashlight that can fit in the palm of your hand and is great to have in every room and travel bag.

How long does it take to fully charge a depleted battery?

It takes on the average of 6 hours to fully charge a drained battery.

How long will the flashlight last on a fully charged #18650 lithium rechargeable battery

M60: High – 6 Hours Medium – 8 hours total Low – Up to 10 hours

M16: High – 7 Hours Medium – 9 hours total Low – Up to 11 hours

How do I charge the #18650 rechargeable battery?

1. Plug the cord into charger. Light will be off 2. Insert lithium battery into charger. Light will turn green to tell you it is properly connected. 3. Plug into wall. Light will be RED if completely dead or orange if it has a slight charge. 4. Once charged to 100% the light will turn GREEN.

How do I return a product?

You must start by contacting customer service at support@galvatronflashlights.com to receive your RMA number prior to returning your item or your item will not be recognized and credited. All returns are subject to the Galvatron Tactical return policy.

Ask us a Question

If you have any further questions, please do not hesitate to reach out to us.

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